Portfolio

Case Studies

Real work. Real constraints. Real outcomes. Each project here reflects how I think, not just what I delivered.

Mobile UX · AI Integration

Loan Automation — Designing for Speed

Most credit unions make members wait days for a loan decision. We designed a fully automated, AI-powered application experience that delivers an instant answer in two steps — built in Figma Make and ready for stakeholders in hours.

Figma Make AI Integration Constraint-Led Design Fintech Mobile

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Service Design · Strategy

Credit Builder Program — More Than a Loan

A financial institution had a product. Nobody thought about the experience. I was brought in late and ended up redesigning the entire service from the ground up — personas, journey maps, service blueprints, and an executive presentation to the CGO and COO.

Service Blueprint User Research Journey Mapping Executive Presentation Fintech

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Wearable UX · Personal Project

Concept Complete

Wearable Experience Design

I was new to UX and wanted to practice the full process. I found a real user complaint in an App Store review, used it as my brief, and designed a wearable app experience from research to high-fidelity prototype.

FigmaUser FlowsWireframingDesign SystemPrototyping

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